Shipping Policy

Is my order confirmed?

You will receive an email on order confirmation. Please contact support@crayonflakes.com if you are unsure or have any queries about your order.

When will you ship my order?

We normally ship-out all orders within 24-36 hours. Finally delivery time will vary based on location. We ship on all week days (Monday to Saturday), excluding public holidays.

When will my order get delivered?

Transit and delivery time may vary depending on your location. You can track your order online on “Track Order” page.

How much do you charge for delivery?

We currently offer FREE DELIVERY on all orders across India. You do not have to pay any shipping charges on any orders placed on CrayonFlakes.com.

How can I track my order?

An email is sent to you after the order is shipped which contains the tracking number. You can track your order by clicking on the option “Track Order” on CrayonFlakes.com.
If you are having trouble reading the emails or if you haven't received any updates, please drop us an email at support@crayonflakes.com.

How do I place Bulk Orders?

Please drop us an email at support@crayonflakes.com.

Can I have my order gift-wrapped?

Yes, you can! Gift wrap option is available for most products. Please add a note to your order during checkout process requesting for a Gift wrap.

I don’t want the package to carry an invoice/amount as it is a gift. Can this be done?

Unfortunately, invoices are mandatory due to Government regulations.

I have received a damaged product, what should I do?

In the event that you receive a damaged product, please reach out to us atsupport@crayonflakes.com and we will resolve the issue to your satisfaction.